Salary: £23,920.00 – £26,000.00 per year
We are looking to recruit a full-time Night Porter working 11:00pm – 7:00am, 5 nights per week on a rota. Includes regular weekend working. Own transport is required due to our location.
Salary applies to candidates age 23+. Starting salary for younger candidates to be discussed.
This is a customer facing role. Candidates must have excellent customer service skills and a friendly, polite and professional manner.
The Night Porter will be responsible for the safety of guests and the security of the hotel overnight including being responsible for dealing with emergency situations. On non-event nights you could be working alone with a sleep-in staff member for support.
The role involves preparation of function areas for events which can be physically demanding, moving of tables and chairs, ironing table linen, setting tables with crockery, cutlery and glass-wear. General cleaning of guest areas, vacuuming, wiping down, cleaning toilets. Setting up the restaurant for breakfast including handling of food items. Will also involve serving hotel residents on the lounge bar.
Candidates must have customer service or hospitality experience dealing directly with the public and be capable and confident to deal with emergency situations such as emergency first aid or fire evacuations.
Must be able to remain calm in stressful situations. Ability to follow detailed instructions is essential and to work to deadlines in order that the function rooms are prepared accurately and are complete by the morning ready for that day’s event.
Will be required to carry out Personal Licence training which involves a basic DBS check.